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Escalator Entrapment Injuries: Holding Malls & Maintenance Contractors Accountable

Escalator Entrapment Injuries

Escalators move thousands of shoppers through South Florida malls every day, yet when something goes wrong the resulting crush or shearing forces can change a life forever. If you or a loved one was caught between the steps and sidewall, pinned by a broken comb plate, or thrown by a sudden stop, you are dealing with more than pain – you are facing steep medical bills, lost income, and long‑term disability. 

A Miami personal injury lawyer from Dolan Dobrinsky Rosenblum Bluestein’s personal‑injury team can launch an immediate investigation and demand full accountability from every party whose negligence put you in harm’s way.

How Escalator Entrapment Happens


Here is a look at the 4 most common causes of escalator accidents. 

  1. Side‑wall entrapment: Excessive horizontal gaps let shoes, sandals, or small children’s hands slide into the space between the moving step and skirt panel.
  2. Comb‑plate shearing: Worn or missing teeth at the top or bottom landing create sharp edges that snag toes or flip riders forward.
  3. Loose clothing & cords: Drawstrings, tote‑bag straps, headphone cables, and oxygen tubing can be sucked under the riser.
  4. Sudden stop or reverse: A gearbox failure can jerk passengers off balance, causing secondary falls onto steel edges.

Although elevators are more closely regulated, older escalators often operate far past their design life in Miami’s humid, corrosive climate. Deferred maintenance magnifies risk: lubricating grease dries out, step demarcation paint fades, skirt brushes fall off, and safety switches stick.

Catastrophic Injuries Linked to Mall Escalators

Victims rarely walk away with minor bruises. Some of the potential escalator‑entrapment injuries include:

  • Traumatic amputations of toes, fingers, or even entire feet
  • Crush injuries leading to compartment syndrome and possible limb loss
  • Degloving injuries that require complex skin grafting
  • Severe lacerations and nerve damage
  • Facial fractures and traumatic brain injuries from a thrown fall
  • PTSD, especially in children who witness graphic trauma

These medical realities underscore why an experienced Florida personal injury attorney should calculate not just today’s hospital bills but decades of prosthetic replacements, revision surgeries, and psychological care.

Duty of Care: Mall Owners, Management Companies, and Maintenance Contractors

Under Florida premises‑liability law, owners and occupiers must keep their property reasonably safe and warn of hidden dangers they knew – or should have known – about. The duty cannot be outsourced by contract:

  • Mall owner/management company: Ultimately responsible for budgeting timely inspections, capital upgrades, and CCTV monitoring.
  • Maintenance contractor: Must follow the manufacturer’s preventive‑maintenance schedule, document work, and lock out defective units.
  • Cleaning vendor: Must avoid spilling mop water into comb plates and immediately report missing teeth or skirt‑brush damage.
  • Manufacturer or retrofitter: May be liable if a design defect, faulty part, or inadequate warning contributed to failure.

A seasoned Miami personal injury attorney will examine every contract and maintenance log to trace fault precisely, often finding multiple layers of negligence that jointly fund the final settlement or verdict.

Building Your Case: Evidence That Wins

Because escalator‑step cycles can erase marks within hours, early evidence preservation is critical. Your legal team should:

  1. Send spoliation letters demanding the mall preserve CCTV footage, step parts, and digital fault codes.
  2. Download onboard data (some models record direction reversals, fault counts, and breaker trips).
  3. Secure maintenance records from the service contractor, often discoverable under OSHA rules.
  4. Collect witness statements quickly; tourists may leave Florida within days.

Without such steps, crucial proof can vanish – making it easier for defendants to claim the accident was your fault or “just a freak event.”

Comparative Fault in Florida: Don’t Let Defendants Shift the Blame

Expect insurers to argue you should have stood in the center, weren’t holding the handrail, or wore “unsafe” footwear. Florida’s modified comparative‑fault statute (effective March 2023) still allows recovery even if you were partly responsible – as long as you are not more than 50 percent at fault. A determined Florida personal injury lawyer will fight to keep the focus on mechanical defects and inadequate maintenance, not on victim blaming.

How Long Do You Have to File?

Most escalator cases fall under Florida’s four‑year statute of limitations for negligence (two years if the accident proves fatal). Mall operators sometimes are partially owned by public‑pension funds; if a government entity holds title, a shorter three‑year pre‑suit notice may apply. The safest course: retain counsel immediately.

Damages You May Recover

  • Emergency treatment, hospital stays, anesthesia, and reconstructive surgery
  • Prosthetics and future component replacements every 3–5 years
  • Physical and occupational therapy, vocational retraining
  • Lost wages and diminished earning capacity
  • Pain, suffering, disfigurement, and loss of enjoyment of life
  • Out‑of‑pocket expenses for mobility aids, vehicle or home modifications

Courts have also awarded punitive damages where maintenance logs were falsified or safety switches deliberately bypassed to keep an escalator running during peak retail hours.

Steps to Take After an Escalator Entrapment in Miami

  1. Call 911 and insist on transport—crush injuries often look minor until swelling sets in.
  2. Photograph the scene (comb plate, missing skirt brush, shoe stuck in steps).
  3. Save shoes and clothing—they can show pinch marks or grease smears that rebut defense theories.
  4. Obtain incident report from mall security and note employee names.
  5. Contact a Miami personal injury lawyer before giving statements to insurers or signing release forms.

How Dolan Dobrinsky Rosenblum Bluestein Can Help

Our trial‑tested attorneys have forced shopping‑center giants, escalator manufacturers, and national maintenance contractors to open their books, answer under oath, and compensate victims fairly. We:

  • Retain leading vertical‑transport experts.
  • Serve preservation demands before critical digital evidence is over‑written.
  • Prepare every claim as though it will be tried – driving many defendants to settle on plaintiff‑friendly terms.

Insurance carriers know our courtroom track record and the eight‑figure verdicts we have secured for catastrophically injured clients. That reputation can translate into faster, higher settlements for you.

Talk to a Miami Personal Injury Attorney Today

Escalator entrapment is not a “freak accident.” It is almost always the foreseeable result of cost‑cutting and shortcut‑taking. If you have suffered because a property owner or maintenance contractor failed to protect the public, call 305‑371‑2692 or contact our office online for a free consultation with a Miami personal injury attorney who will fight for the full value of your case.