As a hotel owner in Florida, you are probably concerned about increasing the amount of business your establishment gets. However, you should be more interested in keeping your guests safe. Accidents can have a negative impact on the health of your business, its reputation and the health and safety of your guests. Therefore, guest safety should always be a top priority.
According to Hospitality & Catering News, a lodging establishment that provides its guests with a safe environment is more likely to be successful. This means you should maintain high standards in all aspects of your business, especially in the maintenance, equipment, gas and fire safety and crime prevention areas.
Regularly assess your building for potential fire and smoke risks. Make sure you have the right number of fire alarms and smoke detectors installed for your establishment and that they are located in the right areas. Check them often to ensure their proper function. Regular fire inspections and certifications can also help to improve the overall safety of your venue. Engage your employees with frequent training sessions so they will know how to respond in emergency situations.
Reduce guest injuries by eliminating slip and fall hazards. Keep evacuation routes obstruction-free. Cords and cables should be kept out of sight and out of everyone’s way. Keep a watchful eye out for misplaced or buckled carpets, warped and wet floors, broken stairs, missing lights and uneven surfaces. Repair any and all deficiencies and building code violations as soon as possible to reduce the number of incidents that occur on your property.
Accidents are not always avoidable. Prepare for the unexpected by instructing your employees on how to evaluate their surroundings for potential hazards and how to correctly respond to them. Written and verbal communication measures, such as the use of safety and warning signs and announcements should be implemented to keep everyone in your establishment informed of any dangerous situations that may arise.
With a proactive attitude and the right safety protocols, you can improve the way your business runs and keep your guests safe at the same time.