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Hotels, assaults and inadequate security

Florida is a popular destination for tourists all over the country. They make countless hotel reservations so they can relax and have fun, not realizing that their choice of accommodations may put them at a higher risk of assaults and criminal attacks. Most hotels and resorts have multiple security measures in place to ensure guest safety. However, despite their security systems, many people still become victims of hotel assaults. Guests should steer clear of hotels that have loitering people inside and outside of their properties, poor lighting, inattentive staff and little to no security surveillance cameras.

According to Hospitality Risk Solutions, many hotels rely on their customer service staff to monitor their guests to ensure their safety. Most of these establishments do not have the resources and capabilities to hire, train and retain security guards. Many hotels and resorts owners are hesitant to implement tougher security protocols without offending guests and altering their experiences. states that smaller hotels and resorts lack the security resources that larger and more well-known hotels have. Larger resorts, hotels and motels have heavier and sturdier entry doors that provide better fire and break-in protection, better employees to see to guest safety and security cameras to provide around-the-clock surveillance.

Hotel and resort owners can improve guest safety by installing high definition security cameras in all public access areas, especially in stairwells, hallways, elevators, entrances and exits. They should also teach their staff to speak up and ask guests if they have any safety concerns and report suspicious looking activity and people.

Hotels that make safety a top priority are better able to meet their guests’ expectations and win them back as repeat customers. They also have better ratings, fewer accidents and incidents that result in guest injury.

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